The Social Engineering Framework

The Social Engineering Framework is a searchable information resource for people wishing to learn more about the psychological, physical and historical aspects of social engineering. Please use the index below to find a topic that interests you.

Framework Sections

Section Articles

Customer Service

By Phone Usually attackers obtain the phone numbers from the website posted with a routing email for customer support.

They would call in and just give out a blind last name for password resets. Lack of training and the desire to please causes many to just go and reset without verifying the caller.