What Makes an Employee Disgruntled? Poor Management Decisions

A Look at Common Management Issues that Lead to Job Dissatisfaction in the Workforce

If you read the newspaper or watch the news a lot, you hear this term frequently about a company being accused of some misdeed by "a disgruntled former employee." Have you ever wondered who this disgruntled former employee is? Were they born disgruntled or did something happen to make
 them dissatisfied with their job? Since this person is referred to so much in business reports, it might be interesting to know a little more about who this disgruntled former employee is. To be clear, employees are now also called "associates," so feel free to insert the term "disgruntled former associate" as well as "disgruntled former worker" in place of "disgruntled former employee."

As someone who has been in the workforce for many years, I have had the opportunity to work with many people who became disgruntled former employees. While it is true some of these employees did not actually want to work, or were under the impression merchandise didn't have to be paid for, these are not the disgruntled former workers I am talking about. Most of the disgruntled former employees I have met had reasons to be disgruntled and to leave their employment.

Poor Managers

I have dealt with this issue in a companion article: What Makes an Employee Disgruntled? Poor Management Types. Poor managers rank as the number one reason people become dissatisfied with their jobs. (1)

Inadequate Pay

Inadequate compensation is a top reason employees loose their enthusiasm for a job, become disgruntled, and make the decision to leave. Hiring inexperienced new workers in at salaries equal to or greater than what experienced workers are making is a big cause for employee dissatisfaction. So is giving raises to your favorite employees while the office work horses get a pittance. Raises should be based upon personal performance, not tenure, favoritism, or nepotism. Raises should only be a "team" effort if you are the manager of the team and responible for the entire team.

Discrimination

Kathryn E. Darden
Written by Kathryn E. Darden
An author, poet, publisher, publicist, and speaker, I have written for publications including CCM Magazine, The Tennessean, Barbie Bazaar Magazine, Christian Activities, and more. I am curr...  -  Full profile
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Very good thoughts.

Posted on 03/16/2009 at 8:03:27 AM

Very true :) sheri

Posted on 03/15/2009 at 8:03:36 PM

Employees are not functioning "on the same level" as customers. Such a common misunderstanding. Employees' equal civil rights with customers include the right to become customers, but not at the same time that they're acting as employees. The misbelief that a customer is paying an employer or corporation to satisfy an employee, or that an employee is entitled to any gratification other than payment for satisfying the customer, is another cause of disgruntlement. The relationship is asymmetrical. The employee's equal civil rights give the employee the chance to become a customer where the customer is an employee, so the asymmetry can be reversed...provided that the asymmetry is accepted enough that the employee can remain gainfully employed!

Posted on 03/15/2009 at 4:03:15 PM

So right on!

Posted on 03/13/2009 at 4:03:24 PM

:)

Posted on 03/13/2009 at 9:03:41 AM

You betcha I would be absolutely disgruntled if I were laid off (pg 2)...great list here!

Posted on 03/12/2009 at 9:03:19 PM

I think you are right on the money with this article.

Posted on 03/12/2009 at 7:03:18 PM

You might want to re-word the section on discrimination. Otherwise this is a really good piece IMHO.

Posted on 03/12/2009 at 5:03:11 PM

I have always been an enthusiastic worker but became disgruntled when I got a horrible new boss. I had been at a job for nearly 6 years. I loved the job, I loved the company, I loved my bosses, couldn't have been happier then they restructored and the company controller became my boss. She was aweful, cruel, untrusting, just the worst boss you could imagine. I eventually quit after a year and a half of which 3 months of that were materinity leave, just mainly due to her. I wasn't the only one she upset and I saw fellow co-workers that I had worked with for years either quitting because of her or being let go because they could not get a long with her. I still don't understand why the higher ups did not realize that she was the problem. It is a shame she ruined what was a nice company to work for.

Posted on 03/12/2009 at 5:03:24 PM

these are very important points! I find disgruntled employees usually have good reason for being that way. If only employers would treat their employess as equals and on the same level with themselves and customers! sigh...

Posted on 03/12/2009 at 5:03:38 PM

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