Access Services Software Help Center Policies Jobs

07/28/2004: Fake Support Email Message from ucla.edu Technical Support Team

If you receive an email that appears to originate from the ucla.edu support team and contains an attachment, do not open the attachment. Please DELETE this email. This is an attempt to infect your computer with a variant of the MyDoom virus. The email will be similar to this:

Dear user of ucla.edu

We have found that your email account was used to send a huge amount of junk email messages during this week. We suspect that your computer had been infected by a recent virus and now contains a hidden proxy server. We recommend that you follow our instruction in order to keep your computer safe.

Best wishes,

ucla.edu technical support team.

This email does NOT originate from Bruin OnLine. Do NOT open the attachment. This particular virus has spoofed/faked its "From:" email address to appear as if it originates from ucla.edu. Viruses use messages like this to propagate themselves. These messages always contain a copy of the virus and are usually easy to spot by the improper use of English and by the overall generic nature of the salutation, closing, and signature. BOL rarely sends email directly to users unless it is in response to a user email for support.

We apologize for any inconvenience this may cause. If you have any questions please contact the BOL Help Desk at (310)825-7452, option 1, or at consult@ucla.edu.