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In this episode, Chris Hadnagy and Ryan MacDougall are joined by industry professional, Julie Rinehart. Julie has spent the last 10 years building and enhancing Fortune 500 enterprise Security Awareness programs. Listen as they discuss using empathy to improve security awareness and the flaws in the “stupid user” philosophy.
00:10 – Intro
01:56 – Introduction to Julie Rinehart
02:28 – How Julie got into the industry
06:21 – Dismantling the “stupid user” philosophy
07:53 – How to interview your employer
10:34 – The biggest milestones in Julie’s career
14:31 – How you can encourage users to report the phish they clicked on
19:22– What we can learn from “people who try to do the right thing and then mess up”
25:25 – The benefits of making security personal
28:34 – Julie's biggest challenges in the industry
30:28 – Increase security awareness using gamification
35:13 – Julie's mentors and most respected colleagues
38:54 - Julie’s podcast recommendations
43:52 – Outro