In this episode, Chris Hadnagy and Maxie Reynolds are joined by industry professional Jack Schafer, PhD.  Dr. Schafer is a psychologist, professor, intelligence consultant, and former FBI Special Agent. DrSchafer spent fifteen years conducting counter-intelligence and counterterrorism investigations, and seven years as a behavioral analyst for the FBI’s National Security Division’s Behavioral Analysis Program.   May 10, 2021

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Ep. 145 – Baking a Human Behavior Cake with Jack Schafer

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Show Notes

In this episode, Chris Hadnagy and Maxie Reynolds are joined by industry professional Jack Schafer, PhD.  Dr. Schafer is a psychologist, professor, intelligence consultant, and former FBI Special Agent. Dr. Schafer spent fifteen years conducting counter-intelligence and counterterrorism investigations, and seven years as a behavioral analyst for the FBI’s National Security Division’s Behavioral Analysis Program.  May 10, 2021   

  

00:00 – Intro  

Social-Engineer.com  

Vishing as a Service (VaaS)  

Phishing as a Service (PHaaS)  

Black Hat  

Slack Channel  

Clutch  

Innocent Lives Foundation  

03:32 – Introduction to Dr. Jack Schafer, PhD.  

04:54 – How Jack decided to start training people in his field after retirement  

07:46 – Why is rapport building important?  

11:49 – How do you stop rapport from being used against you?  

13:51 – Explaining “The Truth Bias”  

15:37 – Rapport works across different cultures  

18:15 – The basic human need to correct other people  

19:28 – Integrating the knowledge of that need into work as an FBI agent – “Brian’s Loop”  

23:01 – People don’t answer yes or no, they answer Yes+, No+, I Don’t Know+  

23:19 – Flattery  

25:13 – Roundabout vs Direct Approach  

26:45 – The “right” way is the way that works for you  

29:58 – The Truth “Default Mode” and breaking the baseline  

33:05 – Verbal vs. Non-Verbal Cues  

36:19 – Get A Commitment  

37:36 – Why does getting a commitment work on humans?  

39:50 – The Lip Purse  

42:40 – Wrap Up  

The Like Switch  

The Truth Detector  

Emma  

44:45 – Jack’s Mentors  

46:30 – Contact Jack  

Jack Schafer on LinkedIn  

Email: [email protected]  

47:06 – Outro  

Maxie Reynolds on Twitter  

Maxie Reynolds on Instagram  

Chris Hadnagy on Twitter  

Social-Engineer on Instagram  

www.social-engineer.com  

www.social-engineer.org  

www.humanhackingconference.com  

www.humanhackingbook.com  

www.innocentlivesfoundation.org  

Social-Engineering Slack Channel  

CLUTCH  

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