Welcome to the Social-Engineer Podcast: The 4th Monday Series with Chris Hadnagy and Mike Holfeld. Chris and Mike will be covering cutting edge global news to help people remain safe, secure and knowledgeable in a world where it is hard to know what is real and what is fake news.
Today Chris and Mike are joined by Lisa Miller, a former Deputy Insurance Commissioner for Florida who is a disaster insurance and recovery expert. She consults with insurance companies that represent about a quarter of Florida’s six million personal and commercial residential policies.
Her Tallahassee, Florida-based firm, Lisa Miller & Associates, produces a twice-monthly newsletter on all these subjects. Lisa also hosts the Florida Insurance Roundup podcast. She also helped launch the Hurricane Claims Mediation Program, an initiative that has helped consumers expedite the settlement of residential and commercial insurance claims [June 23, 2025]
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Show Notes
Welcome to the Social-Engineer Podcast: The 4th Monday Series with Chris Hadnagy and Mike Holfeld. Chris and Mike will be covering cutting edge global news to help people remain safe, secure and knowledgeable in a world where it is hard to know what is real and what is fake news.
Today Chris and Mike are joined by Lisa Miller, a former Deputy Insurance Commissioner for Florida who is a disaster insurance and recovery expert. She consults with insurance companies that represent about a quarter of Florida’s six million personal and commercial residential policies.
Her Tallahassee, Florida-based firm, Lisa Miller & Associates, produces a twice-monthly newsletter on all these subjects. Lisa also hosts the Florida Insurance Roundup podcast. She also helped launch the Hurricane Claims Mediation Program, an initiative that has helped consumers expedite the settlement of residential and commercial insurance claims [June 23, 2025]
00:00 – Intro
00:43 – Mike Holfeld Intro
01:07 – Today’s Guest: Lisa Miller
01:57 – It’s Hurricane Season!
04:32 – Assurance of Insurance
07:23 – The Reasons for Rising Rates
10:52 – Know Your Agent
12:30 – In Come the Floods
14:45 – Openings & Roofs
18:24 – Hurricane Supply Tax Break
18:49 – Know Your Home
21:59 – Hanging Your Shingle
25:13 – Strapping the Roof
26:56 – Florida Office of Insurance Regulation
28:04 – Don’t Answer the Door
29:18 – Find Lisa Miller Online
30:12 – Next Month: Congressman Darron Soto
30:28 – Outro
Find us online:
- Chris Hadnagy
- Twitter: @humanhacker
- LinkedIn: com/in/christopherhadnagy